FCC Creates Process for Reviewing Disputes over Participation in STIR/SHAKEN Framework


The FCC has adopted rules establishing a process to review actions affecting voice service providers’ ability to comply with the STIR/SHAKEN caller ID authentication rules.  STIR/SHAKEN standards are used by phone networks to allow valid information to pass between providers.  To participate in STIR/SHAKEN, providers must have a digital “token” that the Governance Authority that oversees the STIR/SHAKEN framework may revoke.  The new rules establish a fair process that providers can use to appeal decisions revoking their digital tokens to the FCC.

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