911 Location Accuracy, Consumer Help Center on Tentative FCC January Open Meeting Agenda

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The Federal Communications Commission (FCC or Commission) has released the tentative agenda for its January open meeting, scheduled for January 29, 2014. It contains the following items:

Location Accuracy for Emergency Calls: The Commission will consider a Report and Order to ensure that accurate caller location information is automatically provided to public safety officials for all wireless calls to 911, including for indoor calls, to meet consumer and public safety needs and expectations, and to take advantage of new technological developments.

Presentation on New Consumer Help Center: The Commission will hear a presentation on the new Consumer Help Center that provides an easier-to-use, more consumer friendly portal for filing and monitoring informal consumer complaints, as well as accessing educational materials.

The meeting is scheduled to start at 10:30 am, and will be shown online at www.fcc.gov/live.

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