FCC Modernizes Cable Operator Subscriber Notice Rules

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The Federal Communications Commission (FCC or Commission) has adopted a Report and Order (Order) concerning the rules related to notices that cable operators provide to subscribers and local franchise authorities (LFAs) about service and rate changes.  The Order modifies the rules to clarify that when service changes, cable operators must provide notice to subscribers as soon as possible, rather than 30 days in advance.  The Order also eliminates the requirement that cable operators, subject to effective competition, provide a 30-day advance notice to LFAs of rate or service changes but retains a narrower notification requirement that applies only to rate-regulated cable operators.  The Commission hopes that these changes will make consumer notices more meaningful and accurate and reduce unnecessary regulatory burdens.

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