The Federal Communications Commission’s (FCC) Public Safety and Homeland Security Bureau (Bureau) has updated the roll-out schedule for the new version of the Network Outage Reporting System (NORS) platform. Under Part 4 of the Commission’s rules, providers of wireless, wireline, cable, satellite communications, and interconnected Voice over Internet Protocol (VoIP) services must report significant disruptions or outages to their communications systems. The new version of NORS has two interfaces: (1) a web-based interface and (2) an API/XML interface for companies that want to automatically file outage reports.
On August 31, 2016 at 3 PM EDT, all users will need to file outage reports using the new platform. After this date and time, the old version of the NORS system will no longer be available for filing outage reports. Until that date and time, users should continue to make all required filings under Part 4 in the old version of the NORS system.