FCC Rejects Reconsideration of Broadband Consumer Label Rules

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The FCC has adopted an Order on Reconsideration that largely rejected several petitions for reconsideration of the Broadband Consumer Label rules that it adopted in 2022. As required in the Infrastructure Investment and Jobs Act, the rules direct broadband internet service providers to display labels at the point of sale that detail broadband prices, introductory rates, data allowances, and broadband speeds. The rules also require the disclosure of information about network management practices, privacy policies, and the Affordable Connectivity Program (ACP).

While largely denying reconsideration, the FCC’s Order on Reconsideration clarified and revised a few provisions such as record-keeping requirements and allowing a “taxes included” statement when prices incorporate taxes. The rules will go into effect after review by the Office of Management and Budget (OMB), and for providers with 100,000 or fewer subscribers, the rules will be effective twelve months after OMB approval.

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