FCC Seeks Input on 911 Capabilities of Enterprise Communications Systems

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The FCC has adopted a notice of inquiry seeking input on topics including the current state of the enterprise communications systems (ECS) marketplace, the public’s expectations when calling 911 from an ECS, the capabilities, limitations, and costs of provisioning 911 on an ECS, and related developments, such as the extent of state legislation and industry standards in this area.  The Commission is also seeking comment on potential ways to ensure that 911 calling from ECS keeps pace with technological developments and public expectations.  Historically, enterprise-based services have been served through legacy Multi-Line Telephone Systems, but today, many enterprises are adopting Internet Protocol (IP)-based systems, including cloud-based services, to support their communications needs.

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