Hinton Telephone Company Hit With $100,000 NAL for 911 Violations

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The FCC has issued a Notice of Apparent Liability for Forfeiture (NAL) against the Hinton Telephone Company of Hinton, Oklahoma, Inc. (Hinton) for allegedly failing to properly route 911 calls.  In the NAL the FCC alleges that for a period of several months in 2013, rather than properly route 911 calls to a Public Safety Answering Point, a designated statewide default answering point, or to an appropriate local emergency authority, Hinton sent 911 calls to an automated AT&T operator message which instructed callers to “hang up and dial 911” if their call is an emergency.  Based on the evidence uncovered during its investigation, the FCC has proposed that Hinton be subject to a forfeiture of $100,000.

For additional information, please contact Tony Veach.

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