911 National Emergency Address Database Announces Operator Selection


The 911 National Emergency Address Database (NEAD), LLC has announced a major step toward helping first responders locate wireless 911 callers more accurately indoors. NEAD has announced its selection of West’s Safety Services to develop and operate the NEAD platform. Last year, the Alliance for Telecommunications Industry Solutions was named the project manager for the NEAD. West will implement the NEAD platform in accordance with the FCC’s rules, including privacy and security requirements, and ATIS standards.

The FCC adopted rules requiring wireless carriers to improve 911 location accuracy for emergency calls from mobile devices. The FCC’s rules were based on the Roadmap to Improve 911 Location Accuracy adopted by AT&T, Sprint, T-Mobile and Verizon as well as the Association of Public-Safety Communications Officials (APCO) and the National Emergency Number Association (NENA).

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